Privacy Policy

Introduction

The privacy of our website (www.creatio.io and www.regula.ai) visitors is very important to us, and we are committed to safeguarding it. This policy explains what we will do with your personal information.
We will not process, sell, rent or share your personal data with anyone except as described in this privacy policy. We will carry out all processing on personal data in compliance with the General Data Protection Regulation (“GDPR”) 2016/679 of the European Union and the Laws of Finland.

Agreeing to our use of cookies in accordance with the terms of this policy when you first visit our website permits us to use cookies every time you visit our website.

Credit

Parts of this document are based on a template from Website Planet
(www.websiteplanet.com) which is based on template from SEQ Legal (seqlegal.com)

Controller

Creatio Oy (´Creatio´)
Ristikankaantie 44
90840 Haukipudas
+358 400 414 660

Contact person

Junnu Lukkari
Ristikankaantie 44
90840 Haukipudas
+358 400 414 660
info@creatio.io

Content of the register

The following types of personal information may be collected, stored, and used:

  1. information about your computer including your IP address, geographical location, browser type and version, and operating system;
  2. information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths;
  3. information, such as your email address, that you enter when you register with our website;
  4. information that you enter when you create a profile on our website—for
    example, your name, job title, and employment details (such as company
    name, address, size);
  5. information, such as your name, phone number and email address, that you
    enter in order to set up subscriptions to our emails and/or newsletters;
  6. information that you enter while using the services on our website;
  7. information that is generated while using our website, including when, how often, and under what circumstances you use it;
  8. information contained in any communications that you send to us by email or through our website, including its communication content and metadata;
  9. any other personal information that you send to us.

Before you disclose to us the personal information of another person, you must
obtain that person’s consent to both the disclosure and the processing of that
personal information in accordance with this policy

Using your personal information

Personal information submitted to us through our website will be used for the
purposes specified in this policy or on the relevant pages of the website. We may
use your personal information for the following:

  1. administering our website and business;
  2. personalizing our website for you;
  3. enabling your use of the services available on our website;
  4. supplying services purchased through our website;
  5. sending statements, invoices, and payment reminders to you, and collecting payments from you;
  6. sending you non-marketing commercial communications;
  7. sending you email notifications that you have specifically requested;
  8. sending you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
  9. sending you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of
    interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
  10. providing third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
  11. dealing with inquiries and complaints made by or about you relating to our website;
  12. keeping our website secure and prevent fraud;
  13. verifying compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service); and
  14. other uses.

We will not, without your express consent, supply your personal information to any
third party for their or any other third party’s direct marketing.

Storage time of the personal data

Creatio processes the personal data as long as the legal basis of the collection of
personal data exists and the purpose of the collection of personal data is valid or the
data subject itself prohibits the processing of personal data related to the data subject.
Creatio will implement all reasonable efforts related to rectifications without undue delay.

Sharing and transferring of the personal data

Creatio may share and transfer personal data within the limits of applicable law outside
the EU or EEA within the Creatio partners and subcontractors. The personal data may
also be shared with authorities in statutory cases.

The protection of personal data

Creatio may retain personal data in manual and in digital format. Manual personal data
is kept in a locked space. Manual and digital data can be accessed within the
organisation only by the appropriate employees who process the personal data as a part
of their work. The digital personal data stored in the systems is technically protected by
modern protection measures.
Creatio has implemented appropriate technical and organisational measures to protect
personal data from accidental or unlawful loss, extradition, misuse, alteration,
destruction or unauthorised access. The employees of Creatio are obliged to keep the
personal data received during the processing of personal data confidential.

The right to obtain personal data

The data subject has the right to obtain the personal data related to the data subject.
The data subject has the right to receive the personal data in a structured, commonly
used machine-readable form. Requests related to the data subject´s rights should be
sent to the contact person mentioned in this Privacy Statement.

The right to request a rectification of personal data

The data subject has the right to request a rectification of incorrect, inaccurate or
incomplete personal data of the data subject. Creatio applies all reasonable efforts to
assure that incorrect, inaccurate or incomplete personal data is corrected. Requests
related to a data subject´s rights should be sent to the contact person mentioned in this
Privacy Statement.

Other rights related to the processing of personal data

The data subject has the right to prohibit Creatio from processing personal data related
to the data subject. The data subject has the right to request Creatio to delete personal
data related to the data subject without undue delay. All of Creatio´s e-mail marketing
communications include a link for the cancellation of person's direct marketing consent.
Persons consent for the personal data processing can be cancelled by contacting the
contact person mentioned in this Privacy Statement.
The data subject has the right to transfer the personal data related to the data subject to
another controller.
The data subject has the right to appeal to the supervising authority if the data subject
considers that the processing of personal data related to the data subject violates the
applicable data protection laws.
Requests related to data subject´s rights should be sent to the contact person
mentioned in this privacy statement.

Changes to this Privacy Statement

Creatio reserves the right to make changes to this privacy statement.

Cookies

Our website (Creatio.io; regula.ai) uses cookies. A cookie is a file containing an
identifier (a string of letters and numbers) that is sent by a web server to a web
browser and is stored by the browser. The identifier is then sent back to the server
each time the browser requests a page from the server. Cookies may be either
“persistent” cookies or “session” cookies: a persistent cookie will be stored by a web
browser and will remain valid until its set expiry date, unless deleted by the user
before the expiry date; a session cookie, on the other hand, will expire at the end of
the user session, when the web browser is closed. Cookies do not typically contain
any information that personally identifies a user, but personal information that we
store about you may be linked to the information stored in and obtained from
cookies. We use both session and persistent cookies on our website.

    1. The names of the cookies that we use on our website, and the purposes for
      which they are used, are set out below:

      1. we use Google Analytics and Adwords on our website to recognize a
        computer when a user visits the website / track users as they navigate
        the website / analyze the use of the website / administer the website /
        prevent fraud and improve the security of the website;
    2. Most browsers allow you to refuse to accept cookies—for example:
      1. in Internet Explorer (version 10) you can block cookies using the cookie
        handling override settings available by clicking “Tools,” “Internet
        Options,” “Privacy,” and then “Advanced”;
      2. in Firefox (version 24) you can block all cookies by clicking “Tools,”
        “Options,” “Privacy,” selecting “Use custom settings for history” from
        the drop-down menu, and unticking “Accept cookies from sites”; and
      3. in Chrome (version 29), you can block all cookies by accessing the
        “Customize and control” menu, and clicking “Settings,” “Show
        advanced settings,” and “Content settings,” and then selecting “Block
        sites from setting any data” under the “Cookies” heading.
    3. You can delete cookies already stored on your computer—for example:
      1. in Internet Explorer (version 10), you must manually delete cookie files (you
        can find instructions for doing so at http://support.microsoft.com/kb/278835 );
      2. in Firefox (version 24), you can delete cookies by clicking “Tools,” “Options,”
        and “Privacy”, then selecting “Use custom settings for history”, clicking “Show
        Cookies,” and then clicking “Remove All Cookies”; and
      3. in Chrome (version 29), you can delete all cookies by accessing the
        “Customize and control” menu, and clicking “Settings,” “Show advanced
        settings,” and “Clear browsing data,” and then selecting “Delete cookies and
        other site and plug-in data” before clicking “Clear browsing data.”
    4. Deleting cookies will have a negative impact on the usability of many
      websites.

Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you will not be able to use all the features on our website.

Necessary cookies

These cookies are essential as they enable the website visitor to move around a
website and use its features as intended. These cookies are used when accessing
secure areas of Creatio´s online services, for example. Without these cookies, some
of the services provided on this website can not be experienced. These cookies are
not used to collect information about the visitor for marketing activities. This category
of cookies cannot be disabled.

Performance and functional cookies

These cookies collect general information about the website usage. These cookies
measure, for example, when and which pages the users visit, by how many people,
and if these visitors are new or returning visitors on the site. Cookies related to site
performance and functionality are not used to identify the visitor or to target visitor
with online advertising. Without these cookies Creatio can not monitor how the
website and online services are performing and make relevant improvements based
on this data to create a better browsing experience.
Creatio´s website may also contain links to other websites and share buttons to
social media sites that are not operating on Creatio´s behalf. Such websites, or
service or application providers may place their own third-party cookies on user’s
device to collect data. These third-party cookies have their own privacy policies. You
should refer to any privacy policies from such websites, or service or application
providers to better understand how your information may be collected and used.

Marketing-related cookies

Marketing related cookies collect information about visitor´s responses to Creatio’s
marketing communications and actions performed on Creatio’s website. These
cookies may track visitor’s browsing habits, downloaded documents or filled forms.
These cookies are used to enhance our marketing communications and customer
relationships, to provide more relevant and versatile marketing communications, as
well as to profile the users of our website. Marketing-related cookies are not used
without the user’s consent.

Deleting cookies

You can delete cookies already stored on your computer – for example:

  • – in Internet Explorer (version 10), you must manually delete cookie files (you
    can find instructions for doing so at http://support.microsoft.com/kb/278835 );
  • – in Firefox (version 24), you can delete cookies by clicking “Tools,” “Options,”
    and “Privacy”, then selecting “Use custom settings for history”, clicking “Show
    Cookies,” and then clicking “Remove All Cookies”; and
  • – in Chrome (version 29), you can delete all cookies by accessing the
    “Customize and control” menu, and clicking “Settings,” “Show advanced
    settings,” and “Clear browsing data,” and then selecting “Delete cookies and
    other site and plug-in data” before clicking “Clear browsing data.”

Deleting cookies will have a negative impact on the usability of many websites.

To improve our user experience, we use cookies on our site. By using this site you accept cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

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